Draft template — pending review by qualified Indian legal and tax professionals. Not legal advice.
Refund & Cancellation Policy
Not as described / damaged / not received
Request a refund from the order page within 7 days of delivery (or of the expected delivery date). Sellers respond within 48 hours; unresolved cases can be escalated to BazaarLive.
Cancellations
Unpaid fixed-price orders can be cancelled by you. Auction wins can't be cancelled by the buyer. Sellers may cancel unshipped orders, and you are refunded in full.
Refund timing
Refunds go back to the original payment method, typically 5–7 business days after approval (UPI often faster).